Billing Information

How can I pay for Gold/Platinum Membership?
What are the prices and subscription plans you offer?
Why was my credit card denied?
What happens after I pay?
How do I renew my Membership?
How do I cancel my Membership?
Where can I view my "Billing History" and how long my Membership has to run?
I have a question about my Membership.

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How can I pay for Gold/Platinum Membership?

We provide a secure payment process and accept all types of credit and debit cards. You can also use alternative methods of payment - by calling our hotline 1-800-867-3170 or paying by cheque/postal order.

If you want to pay by CHEQUE or POSTAL ORDER you can do it easily with Iwantu.

Simply select the membership plan you want and post us the payment. Upon receipt your membership will be activated which is usually within 4-7 working days of sending.

Please ensure that you send us the following information along with the payment:

  1. Your screenname;
  2. Your registered email address;
  3. This code: Here_is_the_code;
  4. Iwantu;
  5. Your selected membership plan and additional features (if any).
Please make cheques/postal orders payable to Nelfor Services Limited and send your payments to:

Nelfor Services Ltd(Iwantu)
Trident Chambers
P.O. Box 146
Road Town
Tortola
British Virgin Islands

Cheques should be made payable to: Nelfor Services Limited.

Types of payments we do Not accept:

  • Postal money orders (which state payable to the US or republic of Ireland only)
  • Money Grams
  • Western Union cheques

More details can be found on the payment page. Paying by postal order means that the payment on your credit card statement is discrete.

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What are the prices and subscription plans you offer?

We offer the following payment plans:


Here you can compare the facilities avaliable with Gold and Platinum membership and choose the package which suits you the best.

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Why was my credit card denied?

There are many reasons why a payment may come back denied by your card issuer. Most common are:

  • Insufficient funds available.
  • Invalid card details.
  • Your card has expired.
  • Your billing address does not match the address on your card statement.
  • cvv/cvv2 number is incorrect or incomplete.

You can try an alternative payment method:
Post a cheque or postal orders to:


Nelfor Services Ltd(Iwantu)
Trident Chambers
P.O. Box 146
Road Town
Tortola
British Virgin Islands

If you are posting your payment, please make sure you include your screenname on Iwantu with your payment, as well as the payment plan you wish to purchase.You can also call our payment hotline: 1-800-867-3170

If you have any questions or would like to discuss this matter further, please contact our billing department directly using this link: contact us, email admin@iwantu.com or call us at 1-800-867-3170

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What happens after I pay?

Once you have paid, your membership is immediately upgraded and your period of subscription starts. The payment goes through Safecharge or Click&Buy (our payment gateways) and you will receive an email from Safecharge or Click&Buy notifying you of your payment. This acts as your payment receipt and the Reference on it should be used if you need to contact us for any reason. Full access to the site is confirmation from us that we have actioned your payment.

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How do I renew my Membership?

We operate a repeat billing policy. This means that once your initial membership period has expired, for your convenience, your membership will automatically be renewed at the same rate that you signed up for. That means even if our prices rise, your renewal costs are fixed at your signup price. Rebilling will occur only when your current payment period expires and not before. However, the bank prepares the payment file 3 working days before that date, so if you do not want to continue to use the site you will need to cancel your repeat charges with us at least 3 days before the collection date. We use SafeCharge and Click&buyto provide a secure payment process and accept all credit and debit cards. We do not hold any card details on our servers, which ensures maximum safety of your details. You can also pay by your mobile phone. Further information is available from the payment screen.

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How do I cancel my Membership?

To cancel your Repeat Billing:
1.Click on the "My account" link in the top menu.
2.Click on 'Billing History' link.

Remember, cancelling your repeat billing (cancelling your account) does not mean we have removed your profile from the website. To remove your profile you will need to click on the 'Remove Account' button once you have cancelled your repeat billing.

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Where can I view my "Billing History" and how long my Membership has to run?

To view your current status:
1. Click on the "My Account" link in the top menu.
2. Click on the "Billing History" button in the 'Account Upgrade' block, there you can view your current status and when your membership expires.

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I have a question about my Membership.

Please contact our Customer Service using this link: contact us, email admin@iwantu.com, or call us at 1-800-867-3170

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